Customer complaints policy
By Sambhana Care, November 1st, 2021
Working with our clients during these challenging times we know they want to stay at home where they feel safe and secure for as long as is humanly possible before considering residential care and it is our mission to make that happen wherever possible.
Our easily recognisable, trained and uniformed staff are referenced, enhanced DBS-checked, carry full Sambhana Care ID, and are tested weekly for Covid-19. In addition, we have the necessary Personal Protective Equipment and practice social distancing to ensure your safety and ensure peace of mind. We will continue to follow all the government guidance for those working in the health and social care sector to protect your safety in your home.